About Correspondence

You must provide the system with the header, footer, and signature line content in order for those areas of correspondence to be populated. If you don't provide the information, those areas will be blank in the correspondence. To set up the content, perform the steps for Maintaining a Jurisdiction Code.

Example

Below is an example of a mailed correspondence. The red areas are those that are populated with content you provide in the Jurisdiction Code table as discussed above.

 

Certified Mail

The following types of correspondence must be sent via certified mail:

 

 

You must enter a certified mail number to be included in the correspondence.

Correspondence Output

For correspondence items that are sent via email only, you won't have the option to modify the content prior to sending. The correspondence is sent and an image of the correspondence is saved for your reference.

 

For correspondence that is printed to be mailed, you can manually add content to the correspondence prior to generating it. You have two options: